When Change is Dynamic in Business Solution – Solution Partners should dynamically Change the Solution

Business is dynamic. Situations change rapidly, scenarios change swiftly. For a business to continue to derive benefit from SAP, these changes have to be configured in the SAP as quickly as the scenarios change. Otherwise the enterprise will not be able to maximize benefits. In businesses like Life science, Chemicals and Food & Beverages, changes in current Good Manufacturing Practices (cGMP) that are notified from time to time. These will have to be incorporated into SAP. Otherwise companies would have to face non-compliance when they have GMP and Regulatory audits.

You need an expert who understands SAP and your business to carry out these changes in SAP. SpectraSoft’s SAP Solution Maintenance and Support Services are focused on the Life science, Chemical and Food & Beverages industries, by virtue of our extensive expertise in these sectors. Expertise of our consultants who are specialists in these sectors, expertise acquired from our highly successful implementation of SAP, expertise gained from post implementation maintenance of SAP solutions, expertise that has resulted in SAP choosing SpectraSoft as its Value Added Reseller in the Life science, Chemical and Food & Beverages sectors.

Industry Specific Functionality

SAP solution is continuously enhanced to add industry specific functionality. These new additions have to be configured in SAP to enable customers obtain benefits. SpectraSoft analyses suitability of the changes to the specific requirements of the respective customer, configures the new and / or revised functionality and integrates them into the live environment, hence ensuring business continuity and continued flow of benefits to customers.

Industry Expertise – Statutory and Regulatory Requirements

Changes necessitated by modification in the following are analyzed, configured and tested to ensure conformance to statutory regulations and compliance with regulatory requirements

• GXP (GMP, GLP, GCP)
• Changes in CFR 210, 211, US FDA’s 21 CFR part 11 and its predicate rules
• Changes in Statutory levies and duties

Day-to-Day Support:

SAP Basis / Netweaver™ Administration

• Database Administration
• OS administration
• Data backup
• Installation of SAP Client end software
• End User support – Clarifications, issue resolution
• Scheduling Background Jobs
• Monitoring Error logs and suggest corrective Actions
• Profiles and Authorizations
• Printer Configurations

SAP Applications support

• Providing solutions for SAP product related issues
• Functional support for FI, CO, SD, PP, QM, PM, MM and PS modules Technical support (covering ABAP, SAP Script, BIW and reports)
• Maintenance of SAP at current patch levels
• Testing & Documentation
• Coordination with SAP Online Support Service
• Enhancement of SAP functionality for Life science & Chemical Industry requirements

Getting Stared

If you have already Using SAP and needs help to improve the value of your investment and to give you cutting edge support write us or contact us.